User Fees, Regulatory Charges and External Fees
General and Financial Information by Fee
General Information
Fee name: RCMP – Access to Information and Privacy Branch
Fee type: Regulatory
Fee-setting authority: Access to Information Act and Regulations
Year introduced: 1982
Year last amended: N/A
Performance standard: Government institution must respond to all formal Access to Information Act requests within the legislated time frame as defined under the Act.
Performance results: In the last fiscal year, the RCMP processed 71.5% of all Access to Information Act requests received within the legislated time frame. The compliance rate increased to 78.2% in 2015-16.
Other information: The year 2015-16 saw a 15% increase in the number of requests received under the Access to Information Act. The RCMP received 3,854 new requests compared to the 3,343 requests received in 2014-15. During the 2014-15 fiscal year, the RCMP reviewed 646,785 pages in response to access requests. In 2015-16, that number rose to 654,005 pages.
| Forecast revenue | Actual revenue | Full cost |
|---|---|---|
| 17,000 | 20,535 | 1,735,224 |
| Planning year | Forecast revenue | Estimated full cost |
|---|---|---|
| 2016-17 | 17,000 | 2,082,268 |
| 2017-18 | 19,000 | 2,498,721 |
| 2018-19 | 21,000 | 2,998,465 |
Fee name: Firearms Business Licences
Fee type: Regulatory
Fee-setting authority: Firearms Fees Regulations
Year introduced: 1998
Year last amended: N/A
Performance standard: The Canadian Firearms Program (CFP) service standard to process a properly completed business licence application (see Note Footnote 1) is 55 days.
Performance results: In 2015-16, 85% (2014-15: 76%) of properly completed business licence applications were processed and completed within 55 days.
Other information: Business licences are renewed on a three-year cycle, except for ammunition only business licences, which are renewed on a five-year cycle.
| Forecast revenue | Actual revenue | Full cost |
|---|---|---|
| 276,254 | 200,885 | See Note Footnote 2 |
| Planning year | Forecast revenue | Estimated full cost |
|---|---|---|
| 2016-17 | 287,712 | See Note Footnote 2 |
| 2017-18 | 287,712 | See Note Footnote 2 |
| 2018-19 | 287,712 | See Note Footnote 2 |
Fee name: Firearms Licences for Individuals
Fee type: Regulatory
Fee-setting authority: Firearms Fees Regulations
Year introduced: 1998
Year last amended: N/A
Performance standard: The CFP service standard to process a properly completed individual licence application (see Note Footnote 1) is 45 days.
Performance results: In 2015-16, 93% (2014-15: 91%) of properly completed individual licence applications were processed and completed within 45 days.
Other information: Most individual licences are renewed on a five-year cycle, except for minor's licences, which will expire on the holder's 18th birthday or the expiry date shown on their licence, whichever comes first.
| Forecast revenue | Actual revenue | Full cost |
|---|---|---|
| 24,454,904 | 26,406,692 | See Note Footnote 2 |
| Planning year | Forecast revenue | Estimated full cost |
|---|---|---|
| 2016-17 | 25,105,510 | See Note Footnote 2 |
| 2017-18 | 25,105,510 | See Note Footnote 2 |
| 2018-19 | 25,105,510 | See Note Footnote 2 |
Fee name: Authorization to Carry Restricted Firearms and Certain Handguns (ATC)
Fee type: Regulatory
Fee-setting authority: Firearms Fees Regulations
Year introduced: 1998
Year last amended: N/A
Performance standard: The CFP service standard to process an Authorization to Carry Restricted Firearms and Certain Handguns (ATC) application is 30 days.
Performance results: In 2015-16, 99% (2014-15: 99%) of properly completed ATC applications were processed and completed within 30 days.
Other information: ATCs are valid for a maximum of two years.
| Forecast revenue | Actual revenue | Full cost |
|---|---|---|
| 252,209 | 221,160 | See Note Footnote 2 |
| Planning year | Forecast revenue | Estimated full cost |
|---|---|---|
| 2016-17 | 264,784 | See Note Footnote 2 |
| 2017-18 | 264,784 | See Note Footnote 2 |
| 2018-19 | 264,784 | See Note Footnote 2 |
Fee name: Non-resident permits
Fee type: Regulatory
Fee-setting authority: Firearms Fees Regulations
Year introduced: 1998
Year last amended: N/A
Performance standard: All requests for non-resident permits are fulfilled for eligible applicants by the Canada Border Services Agency (CBSA) as per section 35 of the Firearms Act.
Performance results: CBSA fulfilled 48,413 requests for non-resident firearms declarations.
Other information: The count of 48,413 requests fulfilled represents first-time imports and does not include re-importations under the same declaration form, which require a subsequent confirmation by a border services officer. The form is valid for 60 days and can be used to re-import the firearms multiple times within that time frame. The reusing of the form within this time frame is not part of the count of 48,413.
| Forecast revenue | Actual revenue | Full cost |
|---|---|---|
| 1,252,075 | 1,210,556 | See Note Footnote 2 |
| Planning year | Forecast revenue | Estimated full cost |
|---|---|---|
| 2016-17 | 1,243,771 | See Note Footnote 2 |
| 2017-18 | 1,243,771 | See Note Footnote 2 |
| 2018-19 | 1,243,771 | See Note Footnote 2 |
Fee name: Replacement service for firearms documents
Fee type: Regulatory
Fee-setting authority: Firearms Fees Regulations
Year introduced: 1998
Year last amended: N/A
Performance standard: The CFP service standard to process a replacement document application is 25 days.
Performance results: In 2015-16, 98% (2014-15: 97%) of applications for replacement documents were completed within 25 days.
Other information: N/A
| Forecast revenue | Actual revenue | Full cost |
|---|---|---|
| 152,074 | 182,055 | See Note Footnote 2 |
| Planning year | Forecast revenue | Estimated full cost |
|---|---|---|
| 2016-17 | 158,548 | See Note Footnote 2 |
| 2017-18 | 158,548 | See Note Footnote 2 |
| 2018-19 | 158,548 | See Note Footnote 2 |
Summary of Financial Information for All User Fees and Regulatory Charges
| Forecast revenue | Actual revenue | Full cost | |
|---|---|---|---|
| Regulatory subtotal | 26,404,516 | 28,241,883 | See Note Footnote 2 |
| Other products and services subtotal | N/A | N/A | N/A |
| Total, all fee types | 26,404,516 | 28,241,883 | See Note Footnote 2 |
| Planning year | Forecast revenue | Estimated full cost | |
|---|---|---|---|
| Regulatory subtotal | 2016-17 | 27,077,325 | See Note Footnote 2 |
| 2017-18 | 27,079,325 | See Note Footnote 2 | |
| 2018-19 | 27,081,325 | See Note Footnote 2 | |
| Other products and services subtotal | 2016-17 | N/A | N/A |
| 2017-18 | N/A | N/A | |
| 2018-19 | N/A | N/A | |
| Total, all fee types | 2016-17 | 27,077,325 | See Note Footnote 2 |
| 2017-18 | 27,079,325 | See Note Footnote 2 | |
| 2018-19 | 27,081,325 | See Note Footnote 2 |
Reporting on the Policy on Service Standards for External Fees
General Information by Fee
General Information
Fee name: Firearms Business Licences
Service standard: The Canadian Firearms Program (CFP) service standard to process a properly completed business licence application (see Note Footnote 1) is 55 days.
Performance results: In 2015-16, 85% (2014-15: 76%) of properly completed business licence applications were processed and completed within 55 days.
Stakeholder consultation in 2015-16 or prior fiscal years:
Quarterly performance results for which a user fee is charged were tracked through the CFP's internal performance management framework. Performance results were reviewed and reported quarterly. The Minister of Public Safety and Emergency Preparedness Canada has maintained ongoing consultation with stakeholders through the Minister's Advisory Committee on Firearms meetings. The firearms community can provide feedback by telephone, via the CFP Call Centre and by email. In FY 2015-16, the CFP handled or transferred approximately 800,000 telephone calls, as well as 16,000 emails.
As a result of the above described consultations, the CFP has implemented effective measures to reduce deficiencies and optimize the services rendered. Examples of optimizations carried out are: the creation of the Chief Firearms Officer (CFO) centralized processing unit; the implementation of the Online Renewal service; and the increase of personnel during peak call volume hours.
Other information: N/A
Fee name: Firearms Licences for Individuals
Service standard: The CFP service standard to process a properly completed individual licence application (see Note Footnote 1) is 45 days.
Performance results: In 2015-16, 93% (2014-15: 91%) of properly completed individual licence applications were processed and completed within 45 days.
Stakeholder consultation in 2015-16 or prior fiscal years:
Quarterly performance results for which a user fee is charged were tracked through the CFP's internal performance management framework. Performance results were reviewed and reported quarterly. The Minister of Public Safety and Emergency Preparedness Canada has maintained ongoing consultation with stakeholders through the Minister's Advisory Committee on Firearms meetings. The firearms community can provide feedback by telephone, via the CFP Call Centre and by email. In FY 2015-16, the CFP handled or transferred approximately 800,000 telephone calls, as well as 16,000 emails.
As a result of the above described consultations, the CFP has implemented effective measures to reduce deficiencies and optimize the services rendered. Examples of optimizations carried out are: the creation of the CFO centralized processing unit; the implementation of the Online Renewal service; and the increase of personnel during peak call volume hours.
Other information: N/A
Fee name: Authorization to Carry Restricted Firearms and Certain Handguns (ATC)
Service standard: The CFP service standard to process an ATC application is 30 days.
Performance results: In 2015-16, 99% (2014-15: 99%) of properly completed ATC applications were processed and completed within 30 days.
Stakeholder consultation in 2015-16 or prior fiscal years:
Quarterly performance results for which a user fee is charged were tracked through the CFP's internal performance management framework. Performance results were reviewed and reported quarterly. The Minister of Public Safety and Emergency Preparedness Canada has maintained ongoing consultation with stakeholders through the Minister's Advisory Committee on Firearms meetings. The firearms community can provide feedback by telephone, via the CFP Call Centre and by email. In FY 2015-16, the CFP handled or transferred approximately 800,000 telephone calls, as well as 16,000 emails.
As a result of the above described consultations, the CFP has implemented effective measures to reduce deficiencies and optimize the services rendered. Examples of optimizations carried out are the creation of policy to promote efficiency in process and consistency in service delivery; and the increase of personnel during peak call volume hours.
Other information: N/A
Fee name: Non-resident permits
Service standard: All requests for non-resident permits are fulfilled for eligible applicants by the Canada Border Services Agency (CBSA) as per section 35 of the Firearms Act.
Performance results: CBSA fulfilled 48,413 requests for non-resident firearms declarations.
Stakeholder consultation in 2015-16 or prior fiscal years:
CBSA collected information on non-resident permits on behalf of the RCMP. Regular reviews and stakeholder consultations were not conducted by the CFP as fees for non-resident permits are established through an Order-in-Council and prescribed as per the Firearms Fees Regulations.
Other information: N/A
Fee name: Replacement service for firearms documents
Service standard: The CFP service standard to process a replacement document application is 25 days.
Performance results: In 2015-16, 98% (2014-15: 97%) of applications for replacement documents were completed within 25 days.
Stakeholder consultation in 2015-16 or prior fiscal years:
Quarterly performance results for which a user fee is charged were tracked through the CFP's internal performance management framework. Performance results were reviewed and reported quarterly. The Minister of Public Safety and Emergency Preparedness Canada has maintained ongoing consultation with stakeholders through the Minister's Advisory Committee on Firearms meetings. The firearms community can provide feedback by telephone, via the CFP Call Centre and by email. In FY 2015-16, the CFP handled or transferred approximately 800,000 telephone calls, as well as 16,000 emails.
As a result of the above described consultations, the CFP has implemented effective measures to reduce deficiencies and optimize the services rendered. Examples of optimizations carried out are: enhanced automation to the transaction fee processing; the creation of the CFO centralized processing unit; and the increase of personnel during peak call volume hours.
Other information: N/A
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