Forensic Science and Identification Services Key Performance Indicators

The data in the following table covers performance indicators for all of Canada from April 1, 2018 to March 31, 2019.

CANADA – National Forensic Laboratory Services (NFLS)
Task	SRs Received	SRs Completed	Average TAT (Days)	% DD Met	Past Due ^{table 1 note 1}
Biology (DNA)
Priority	114	116	13	98%	1
Routine	10,465	9,329	50	41%	907
Firearms
Priority	164	162	16	98%	-
Routine	1,900	1,846	227	79%	116
National Anti-Counterfeiting Bureau
Priority	48	51	25	100%	-
Routine	1,072	1,192	84	46%	-
Toxicology
Priority	45	44	11	98%	-
Routine	2,955	2,716	99	71%	87
Trace Evidence
Priority	8	7	27	71%	2
Routine	383	333	93	62%	22
Table 1 Notes Table 1 Note 1 Past due as of March 31, 2019 Return to table 1 note 1 referrer

Glossary of Terms

Past Due:: Requests for service not completed within the approved performance standard response time for the assigned priority.
Diary Date (DD):: The date that National Forensic Laboratory Services (NFLS) commits to complete the service request.
Priority:: A request for service that receives expedited processing based on an evaluation by the NFLS Forensic Assessment Centre (FAC) and client consultation.
Routine:: All requests for service that are not "Priority" as defined above.
Service Request (SR):: A request for forensic analysis, investigative information, or investigative services that is received by NFLS.
Turnaround Times (TAT):: The number of calendar days from the generation of the service request (exhibit submission received by Evidence Management) to the completion of the service request (release date of the report).